Refund & Returns Policy – Buds Soap Co.
Effective Date: September 21, 2025
No Returns / Final Sale
All purchases from Buds Soap Co. are considered final sale. Due to the nature of our handcrafted, small-batch soaps, we do not accept returns, exchanges, or refunds.
Order Accuracy
Please ensure your order is correct before submitting. This includes selecting the correct products, quantities, and shipping information. Buds Soap Co. is not responsible for errors made during the ordering process.
Damaged or Defective Products
If your order arrives damaged or defective, please contact us within 3 business days of delivery with a photo of the item and a description of the issue. We will review the situation on a case-by-case basis and may offer a replacement at our discretion.
Shipping & Fulfillment
Orders are processed and shipped within 3–5 business days.
Free domestic shipping applies to orders over $55.
Shipping carriers include USPS and UPS.
Loyalty & Rewards Program
If an order is canceled, refunded, or deemed invalid, any loyalty points earned from that order will be removed from the customer’s account. Points cannot be restored or transferred in such cases.
Contact Us
For any questions about your order or this policy:
📧 Email: BudsSoapCompany@gmail.com
📞 Phone: 201-904-6894
📮 Mail: 350 Bergen Ave, Kearny, NJ 07032
Note
By placing an order with Buds Soap Co., you acknowledge and agree to this Refund & Returns Policy.
